I keep sending emails to accounts but get no answer. I only get automated messages about coffee

[Kate Greenwood]

Coffee beans. I have stopped using my boards until this gets sorted. How do I get to converse with an actual human being? 

[Renato Fagaraz]

Hi @Kate Greenwood !

Only Trello users with an active subscription can submit support tickets. More info here: https://support.atlassian.com/trello/docs/why-cant-i-submit-a-support-ticket/

In the meantime, if you can share what's wrong, I can try to help you through here.

Let me know!