I need to change the distribution of users

[Ivan Velazco]

Hello Dear,

I have a problem with my client. I need to change the distribution of users in differences workspace with premium licenses both few months ago. Please, is it possible for you separate users follow next distribution

Actually		New requierement
Workspace	User	Workspace	User
Desarrollo y soporte de sistemas	Alxis Polanco	Desarrollo y soporte de sistemas	Alxis Polanco
	Daniel Guerrero		Daniel Guerrero
	Esperanza Riquelme		Esperanza Riquelme
	Felipe Morales Collao		Felipe Morales Collao
	Felipe Valdés		Felipe Valdés
	Francisco Tapia		Francisco Tapia
	Francisco Segura		Francisco Segura
	Hector Cereceda		Hector Cereceda
	Jorge Ruiz de Viñaspre		Miguel Contreras
	Loreto Galaz		Tomas Morales
	Miguel Contreras	Planificación Finaciera	Diego Castro
	Tomas Morales		Paulina Silva
Planificación Financiera	Alan Vilches	Proyectos SECPLA	Leonardo Cañete
	Diego Castro		Alan Vilches
	Leonardo Cañete	DITIC	Jorge Ruiz de Viñaspre
		Gabinete Municipal	Loreto Galaz

Please, it is very important to us because we paid for total of users, but we need to assign the sames users in differences workspaces, 

We are looking forward for your notices as soon as possible, 

Best Regards,

[Brittany Joiner]

@Ivan Velazco are you paying monthly or annually? I'm not sure how it works annually - you might need to contact support: https://trello.com/contact and ask about getting a pro-rated refund and then creating different teams, or asking them to help re-assign. 

If you're paying monthly, I assume it will just even itself out when you move some users out of one workspace and into another as it seems you still have almost same amount of users (I think I counted one additional user in your new requirements column)

[ROV]

Dear,

May you explain to us the difference between Atlassian and Trello??, Why do we have to contact directly to TRello???

But oi confirm licenses was paying annually. We both it to a costumer of my company.

best regards,

[Brittany Joiner]

@ROV Atlassian is the parent company owning Trello, but has their own dedicated support team, so you should be able to get in touch with them via that link!