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Cant login into my Previous account

Omary Nassoro
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May 14, 2019

Capture.PNGWhy that happen cant login into pmy previous account

3 answers

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Iain Dooley
Community Champion
July 14, 2020

@Omary Nassoro Try logging in at id.atlassian.com instead 

0 votes
Sawyer, Vincent
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 14, 2020

@Iain Dooley I tired to log into my work email and had similiar problems. The difference, I logged onto trello fine and created another account somehow with the same email and now I am unable to get back into my old trello account through atlassian with my same email. 

 

I need to get my old cards/boards! Please help!! 

0 votes
Iain Dooley
Community Champion
May 14, 2019

@Omary Nassoro looks like your account is owned by an enterprise account. When your company subscribed to Enterprise, you would have gone through a process where your account was linked to that enterprise, and you would have agreed to a whole page of text about that. Now you will need to contact the admin to get access to your account.

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