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Image attachments are not visible

Светлана Жигалина April 29, 2025

Hello! Image attachments stopped being visible within a card itself, just showing up in a list of attachments. Tried Safari and Chrome. With and without VPN. Tried clearing the cache on Safari and turn off Adblocker. Same outcome. It only happens on laptops (Mac and PC), everything is fine in the app on my phone. I did not change any settings recently. Please help to figure it out.

In the screenshot below you can see that the card contains 3 attachments, but they are not visible in the Activity section.

 

Screenshot 2025-04-30 at 2.17.32 AM.png

 

 

2 answers

0 votes

Still hoping for any input🙏

0 votes
Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 30, 2025

Are you trying to make one of those attachments as the "card cover"? If you click the three dots on the right side of the image, then you will see an option to make that image a cover image for that card.

Светлана Жигалина April 30, 2025

Hi. Not the cover, no. See the example of how my normal card looks like (it's from my phone). The images are shown in the Activity, along with comments. That's what I'm trying to get back.IMG_1932.jpg

Please help! 😢

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