Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Impossible to change password?

AMS
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 30, 2022

I found it impossible to change my password on my Trello account. I changed it for my Atlassian account, but can still log in to Trello with the old password. How do I change it to my username and login for the Trello side? Thanks

1 answer

0 votes
Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 30, 2022

This is strange. Sorry for your bad experience. Do you mind filing a support ticket so that we can investigate this further. https://trello.com/en/contact#/ (please fill out the form on the bottom of that page)

jh
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 30, 2022

I have the same issue. I changed Login procedure to login using Microsoft Teams. This does not work as easy as expected and want to have just a simple email/password login onto Trello again.

I can disable Microsoft based login but my Trello/Atlassion password is not accepted. What is to do?

sportflier
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 9, 2023

I'm having the same problem as well. I've updated my Atlassian account with a new password and 2FA enabled, but I'm able to get into it via my Trello account and don't get any authentication prompts. Major security hole. And I can't find any way to change my Trello password.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events