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Integrating Slack w/ Trello

Monique Woodward
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February 11, 2022

When I attempt to add Trello as an App to my Slack Acct I am told I am not a member of a Trello Team, but I am part of a team called Trueface Team L10. Please advise?

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Vishaal S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 21, 2022

Hello Monique, 

For you to integrate Trello into Slack you'd have to be a member of the workspace on which the board under discussion is associated. Being a board member alone might not suffice. Could you please confirm if you're a member of the workspace as well?

Should that not be a problem, Let's potentially reset these connections to see if we can get it working from a clean slate:

  • Open the board menu, and under the Slack Power-Up, select Remove Personal Settings.
  • Go to https://trello.com/my/account and Revoke Slack if you find it in the Applications section.
  • Go to Slack and in the channel, you planned to link, enter /trello unlink and /trello reset.

After that's all set, can you enter /trello setup in that channel and follow the Authorization steps it asks for? After that, give the Power-Up on your board a try once more and let me know if you're still seeing that error!

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