Moving cards failed

[Mohammed Dawood]

Hi
I'm facing an issue with one of my boards. When I try to move a card from one list to another, the card doesn't move. When I refresh the page, the card returns to its original position. This issue only occurs on 2 board. What could be the problem?

[Rishabh S]

Hi @Mohammed Dawood, :)
Hope you are doing well,
I am Rishabh from the Trello support team. Welcome to the community!!

I want to let you know that we’re aware of the issue you’re experiencing. Here’s a bit more context:

• When multiple cards are moved between boards or lists, Trello temporarily places a lock on the board to ensure data integrity.

• While this lock is necessary, it can impact performance—especially if several users are working on the same board or if the action takes a long time to complete.

• If you still encounter any issues, I recommend waiting a short while before attempting to move the cards again.

Our engineering team is actively working on performance improvements to minimize the impact of these locks. These enhancements are being tested and gradually rolled out.

We’re tracking progress on this in our public bug report: https://jira.atlassian.com/browse/TRELLO-1455.
I’ve linked your ticket to this report so our engineering team can reference it and prioritize accordingly. I also recommend logging in with your Atlassian account and clicking Start watching this issue on the right panel of the bug report. This way, you’ll receive email notifications whenever there are updates from our development team.

hope this helps,

Regards,
Rishabh S

[Mike - Dreamsuite Consulting]

Hi @Mohammed Dawood 

2 things come to mind.  

1. Does the board have a lot of card (>1000)?  If so, it can cause some issues with Trello being slow
2. Is it possible there is an automation moving it back?