Multiple email accounts = Multiple Users?

[Loredana Cacciotti]

Hello

I have 5 different work accounts, they all need to be able to send cards to the same trello board. Do I need 5 user seats to do that? 

[Alex W]

Hey @Loredana Cacciotti!

All boards created in Trello need to sit in a workspace. Upgrading a Workspace is the primary way of upgrading to a paid plan in Trello, and free workspaces can only have a maximum of ten boards open at a time. When you upgrade to Standard or Premium, all users that are considered billable within your workspace will go towards your monthly or annual bill.

Billable users in Standard and Premium are the following:

• Users that have been added directly to the upgraded workspace
• Multi-board guests: users that have been added to two or more boards in the upgraded workspace

Single-board guests - users that have been added to one board in the workspace - are not considered billable users. You can read more about how billing works with Standard and Premium here: https://help.trello.com/article/855-how-billing-works-with-trello-business-class

If you add five billable users to your Workspace, and upgrade it, you'll need to pay for them all. 

[Loredana Cacciotti]

I am afraid I am not sure I understand your answer.

I have 1 Workspace with 1 board.

It's just me, but I have 5 different email accounts that need to be able to send emails and create cards on that one single board.

Do I need to pay for 1 user or not?

Thanks

[Gaurav Kataria]

You can send emails from multiple accounts to create cards in Trello. That does not count as separate users. See this page on how to forward emails to a Trello board: https://support.atlassian.com/trello/docs/creating-cards-by-email/

[Loredana Cacciotti]

Ok thanks