My Butler buttons, both card and board, disappeared. (again)

[Danny Foreman]

The first time my buttons disappeared I thought that I must have created those buttons in a different workspace and not in the one I was currently in.  So, I created them.

After a very intense week of using a single board, with constant updates being made to cards and using the buttons to automate the movement of cards from the current list to the COMPLETED list, the buttons are gone.

I found a post that suggested closing the board, re-opening it.  Open the MENU button and then the Butler (Automation) menu.

Nothing is showing.  No card buttons.  No board buttons.  No activity or suggestions.

Looking back over the past month or so, I am now thinking this has happened multiple times and I just didn't realize it.

Is anyone else experiencing the same?

Is there a way to "refresh" Butler and not have to keep rebuilding the buttons?

[Laura Holton _ACE Rotterdam_ · Accepted solution]

Hi @Danny Foreman 👋

I think this might be a job for Trello support 🦸‍♂️  I'd recommend raising a support ticket, detailing the above information and any screenshots you may have of the issue. You can raise a support ticket here >> https://trello.com/en-GB/contact

All the best,

Laura