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Phishing by trello

Anthony BOUCHONNET
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 23, 2025

Hello Support Team,

We've recently experienced a highly concerning phishing incident. Our company exclusively uses Jira (not Trello), but we received an email seemingly from Trello (from the domain @atlassian-bounces.trello.com) that contained a Trojan horse in an attached file.

What's particularly alarming is that the email displayed our director's first and last name, indicating a potential breach of personal information or a targeted social engineering effort.

Several employees clicked on the malicious attachment, but thankfully, our antivirus successfully blocked the Trojan

What solutions can you provide?

3 answers

1 vote
Augusto Lisboa
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 23, 2025

Hello! I'd like to ask you to email https://www.atlassian.com/trust/report-abuse about those phishing emails. They'll be able to handle this issue

0 votes
Sabin Smith
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 23, 2025

I posted on this issue yesterday. My company is being inundated with Trello invite emails and they link to Trello, but when the user signs in, the document contains a malicious URL.

https://community.atlassian.com/forums/Trello-questions/My-company-is-being-inundated-with-Trello-Phishing-messages/qaq-p/3028686

0 votes
Hans Polder _Devoteam_
Community Champion
May 23, 2025

Hi Anthony,

Welcome to the community! That definitely sounds concerning.

As most of us here are users just like you, we don't have access to any Atlassian backend system. I have asked for someone from Atlassian Support to pitch in and provide assistance here.

Thanks,

Hans

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