Problem loading board

[Carlo]

Hello,
my team and I meet some issues in loading Trello board...
It takes a long time to load and many time crash down.
What can cuase this problem....???
How can we solve it...???
Thanks

[Brittany Joiner · Accepted solution]

@Carlo here are some ideas for troubleshooting a slow board. What browser are you using?  Maybe make sure you're on the most recent version of that browser?

[Carlo]

I'm using Chrome now but I have no problem with other boards....
What I think maybe, this board contains too many images and this can cause the issue...

Could be reasonable...??

[Brittany Joiner]

@Carlo oh! i assumed this was happening with all of your boards. Then yes you might have too many files/images on it. Would you be able to archive some of those cards or remove images on some cards if you can't archive any?

[Carlo]

I'll try with my colleague to remove some images...
If I archive some cards, do you think the problem can be solved without removing images...???

[Brittany Joiner]

@Carlo i believe so, you can try it by archiving a list and seeing if it helps it load. And if so, then you know archving some cards will work. You can then send that list back to the board and then handpick which cards you want to archive, if not a whole list. I would also recommend the Bulk Actions Power-Up so you can just check a bunch of archive and archive them all in one click.

[Carlo]

Tks for your suggestion...

Tomorrow I'll try and let you know if it works or not...

[Victor Ventura]

I have the same problem. It is hard to work with Trello!