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Account deleted (Trello)

Tina N
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August 23, 2025

Hello, I just saw an Email that I haven't logged in for two years, so my account has been deleted. I missed the deadline to login. What can I do to reactivate it or have I lost all my Notes? 

Really hope someone can help me

Thanks Tina

2 answers

0 votes
Lara
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 26, 2025

Hi Tina,

Thanks for reaching out.

Unfortunately, once your account is deleted, it's irrecoverable. You can read more about this process on this page: Dormant Trello account policy.

Please let us know if you have any other questions, and we'll be happy to help.

All the best,
Lara

0 votes
Vronik
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August 24, 2025

Hi

In the email you received, I think you have the instructions to reactivate the account, just follow the steps, otherwise you will have to write to support.

https://support.atlassian.com/

Regards

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