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Add guests to our Premium Board

Thomas Lütcke
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 15, 2023

Hello everyone,

I would like to add 3 guests to our one and only company board, but can't find a way to do so on Trello. Currently in the Premium subscription we pay for are 4 workspace members and I can't find a button under the "Guests" section to invite or send an invitation link to guests. It is only possible to invite new workspace members, but then we would have to pay for them, even though only one board is used.

Maybe I'm thinking wrong...? How do I add guests to our board without paying for them?I appreciate any solution hint, thank you very much!

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Çiğdem Büyükaşik
Atlassian Partner
June 16, 2023

Hi @Thomas Lütcke ,
Are you trying to add the guest through the board? 
To invite  a guest to your board, invite them normally to the board as a member or Observer (Premium only) using their Trello username or email address. 

See this article if you haven't already.

Thomas Lütcke
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 16, 2023

Hi @Çiğdem Büyükaşik

thank you for your quick support!

I tried to invite guests through the board and found out that they can only be added to the board for free if their Trello account is running under a different domain. So for example, no freelancers can be added as guests if their Trello account was created through our company. That was the problem and we have solved that now.

Have a great day!

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