While the steps look easy to follow to disable two-factor verification, Even when signed in to my Atlassian account using my password at sign in (recognized here) when I get to the two-factor verification page/steps here my password in saying incorrect. I am also unable to use my recovery key.
Disabling this will get rid of the headaches every time I try to access trello. Any suggestions?
Hi @Kathy Smith welcome to the Atlassian community.
It sounds frustrating to be locked out of your Atlassian account, especially when you're trying to disable two-factor authentication (2FA) and both your password and recovery key aren't working as expected.
Here's a breakdown of what might be happening and what you can do, according to Atlassian's support resources:
Possible workarounds (if you haven't given a try):
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