Hi Trello team,
I am currently using 3 user boards - with standard plan.
I have paid 3 users fee($180) at the beginning, but recently I was charged with an additional user fee ($55.89) on 3/29/2025.
Is this because I have added 'sendboard-bot' as an user?
My board member is still 3 users, and I don't know why the additional user was on charged.
Please advise.
Thank you.
Hi @Angie Cho - welcome to the Community! However, we do not support billing / sales issues over the Community.
Can you please raise a ticket with our dedicated team at https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/
You will be charged for all Workspace members and multi-board guests you add to your Standard Workspace. You can learn more at https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/
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