Billing issue

[Marko Orthaber]

Non

[Himanshi]

Hello @Marko Orthaber , 

Welcome to the Community !

You can check for the retention policy and related information in here :

https://www.atlassian.com/licensing/cloud#what-happens-if-i-cancel-my-atlassian-product-subscription

Found a similar discussion : https://community.atlassian.com/t5/Jira-questions/unreadable-title/qaq-p/806460#:~:text=It%20is%20not%20possible%20to,permanently%20deleted%20within%20a%20month.

You can to contact the Customer Advocates. Select "Billing" as your subject to know more about these details. 

Have a great day !