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Gaming Sheets
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 20, 2025

I logged in on my browser via google and it OVERWROTE the same login.  It's like there are two logins that are identical and affecting each other.  One is my e-mail, the other is the IDENTICAL e-mail but through google sign in.  I CAN NOW, NOT SIGN IN WITHOUT IT THINKING I'M ON MY GOOGLE ACCOUNT. 

 

even when signing out, manually typing in the email and password, and logging in that way.. it acts as if It's a new account.  I need this resolved by.. probably tomorrow or I'll find a new service.  I don't have time for this.

2 answers

1 accepted

2 votes
Answer accepted
Trudy Claspill
Community Champion
April 20, 2025

Hello @Gaming Sheets 

Welcome to the Atlassian community center.

This sounds like a Google caching issue. Have you tried 

- logging out of your Google account, clearing your Chrome cache, and logging in again

- a chrome incognito window

- a different browser application?

Gaming Sheets
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 20, 2025

I'm an idiot, that was the main problem.

 

Here's what happened:


I forgot I was re-routing my e-mail address and used the wrong one.  It looked as if I was logging in with identical e-mail, but it's actually a different e-mail being routed if that makes sense.  

 

Anyways, solved.  Thank you for the quick response too.

0 votes
Lucan Berrick
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 5, 2025

Clear browser cache or remove conflicting accounts from settings.

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