Can I upgrade an installed teamgantt power-up to the Advanced free trial?

[T. Dorsey Harrington]

I would like to pursue some of the advanced features of teamgannt, but it appears that my free plan won't allow me to do that.  When I attempt to sign up for the Advanced trial, my e-mail address is "already known" and rejected.

I'm not trying to cheat anyone here, just that it would be better if I can demonstrate the teamgantt advanced features on a real (but small) project to get buy-in from my team before I'm willing to authorize a purchase for ten users.

Although I've spent considerable time setting up the project already, I'm OK if I have to completely delete that work in order to start over under the Advanced plan.  I'm pretty sure that I'm missing something here, but I don't know what.

[Vishaal S]

Hello Thomas, 

TeamGantt is a third-party powerup, not built or maintained by Trello/ Atlassian, so their team will be able to dig into that message and work through enabling Advanced plans Trial for you. 

You can reach out directly to TeamGantt here:

support@teamgantt.com

Let us know if you have any other questions, and have a great rest of your day.