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Can't access board via Teams

Ruth Brogan
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November 27, 2023

I used to be able to click on the Trello App on Teams and it would take me right to my boards/cards. 

Now, it lets me get to the board, but as soon as I click "all cards" it prompts me to sign in via the web.  

 

1 answer

0 votes
haneryyy
Contributor
November 29, 2023

I faced the same issue, and I resolved it by logging out of both Teams and Trello, then logging back in. This process worked for me, and I hope it helps you too. If the problem persists, checking for updates and contacting support for both platforms could provide further assistance.

Erick Doerre
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 29, 2023

Thanks for chiming in @haneryyy

Those are great initial troubleshooting methods to try out, @Ruth Brogan.

If you are still experiencing this issue after testing it, I recommend raising a ticket with our support team on our form so that we can look closely at it - https://trello.com/contact.

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