Can't access old Trello account

[NemoStein]

I have an old Trello account predating Atlassian aquisition (@nemostein1), which I don't use since 2017, that I'm pretty sure uses the same e-mail I used to create an Atlassian account.

Now it seems impossible to log into that account and I don't know how to proceed.
Is it possible to access and merge this old account?

[Augusto Lisboa]

Hi!

Checkin the user, I've noticed that this account is under the email:

g*****o.s***n@****r***b.c**.**

I need to obfuscate the address due to security reasons. Do you recognize it?

[NemoStein]

Yes I do (and can confirm the whole address if needed), but this e-mail account do not exist anymore.
It's from a former job I had. Most likely merged to my Atlassian work account from back then...

Is there anything I can do to get it back?

[Augusto Lisboa]

Hi, Nemo.

In this case, the best option is to contact your former company, once they're owners of the email and domain.

[NemoStein]

Yeah, not gonna happen... Is it impossible to change the email or send a update link to another account?

If not, this account is lost forever...

[Augusto Lisboa]

It is, :(.

Due to security reasons, we can’t send a recovery email to another address which is not the one associated with the account.