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Can't add a label to a card that's due in a certain time frame when a comment is posted

Zach Johnson
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October 18, 2023

I have this rule setup: when a comment starting with "Received" is posted to a card due in more than 1 days, set the due date in 24 hours, add the red label, to the card. I can't seem to get the automation to run and it's due to the advanced card rules I am using. I don't know why it's not running. 

1 answer

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Mat
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 20, 2023

Hi Zach, 

I've setup the rule based on your description:


2023-10-20_18-00-10.png

I can confirm that this rule works for cards that have due dates more than 1 day. This rule won't run for cards with no due dates. 

Hope this helps! Let me know if there is anything that I'm missing here or if you have any more questions.

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