Can't get Bigpicture or TeamGantt to work - I assume I'm doing something wrong in Trello itself

[David Buckley]

Tried to Powerup Bigpicture, but after authorising it, nothing actually happens. I've also tried TeamGantt, but can't sync projects to it. 

Many thanks in advance. 

[Teddy]

Hi David!

We'd be glad to help you get that figured out. Would you mind reaching out to our support team directly at https://trello.com/contact?

[David Buckley]

Thanks for your help

[Radosław (SoftwarePlant)]

Hi David,

If you create a support ticket describing your problem with  BigPicture  we'll be more than happy to help you solve it.

Here is our mail: support@softwareplant.com

Here is our customer portal: https://softwareplant.com/jira/servicedesk/customer/user/login?destination=portals