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Can't link Trello and Bitbucket

BrianPez
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I'm New Here
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February 26, 2021

I'm trying to link Trello and BitBucket together.  I am using the same Atlassian account for both as the admin account.  I installed the Power-Up in Trello.  I went to each repo in BitBucket and added Trello:

Selection_002.png

I can see Trello in BitBucket on the repo page.

When I try to connect BitBucket in Trello, I get the question to authorize (which I do), click allow in the popup.  But then I get this error:

Selection_003.png

The invite button is right there.  And it works.  I get the same error if I do this from inside BitBucket or if I go directly to Trello.

2 answers

0 votes
Cody Curry
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 15, 2021

I think the issue might be related to the Team's settings. My bet is that the BitBucket Power-Up doesn't support adding people to Teams, and can only add them to Boards, but the team settings don't always allow that.

As a test, try asking the Team admin to change that team's settings so it allows anybody to join boards in the Team, rather than Team Members:

10-07-05.png

0 votes
BrianPez
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 26, 2021

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