Clarification on Billing for Multiple Premium Workspaces

[Vivian Wong]

Hi Trello Support,

I currently have a Trello account with two workspaces:

• Workspace 1 (Premium): includes me and Person A
• Workspace 2 (planning to upgrade to Premium): includes me and Person B

Since Trello charges per user, I’d like to clarify how the billing works in this case. Will I be charged for:

• Three users (me counted once, plus Person A and Person B),
  or
• Four users (me counted separately in each workspace, plus Person A and Person B)?

I want to ensure I understand the cost structure before upgrading the second workspace. Appreciate your help!

Best regards,
Vivian Wong

[Nils Geylen]

You will be billed for four users in this scenario. Trello Premium billing is handled separately for each Workspace. If the same person (in this case, you) is a member of multiple upgraded Workspaces, you will be counted as a billable user in each Workspace.

This means you are counted twice—once for each Premium Workspace.

How billing works with Trello Premium and Standard | Trello | Atlassian Support

There is an ongoing feature request to allow per-account billing instead of per-workspace billing, but currently, this is not available.

Add the possibility to have per account billing instead of per workspace billing

Hope this helps.