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Disappear when you add checklist items

Sangki Hong September 18, 2025

When I try to add an item to the checklist, it disappears.
This issue occurs in both Edge and Chrome.
I have a video showing the problem, but I’m unable to attach it.
Thank you.

2 answers

0 votes
Rishabh S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 22, 2025

Hello @Sangki Hong ,

  • Could you please share a GIF version of your screen recording as Mike suggested? This will help us better understand your issue.

  • Additionally, could you check if the same issue occurs when using a different browser or device? You might also want to try accessing the site in an incognito/private window.

  • Please let us know if this problem affects all boards/cards or is limited to a specific one.

These steps will help us determine whether the issue is related to your browser or device, and will assist us in finding a solution more quickly.

If you have any questions or need help with the steps above, please let us know. 😊

Best regards,
Rishabh S
Trello Team

0 votes
Mike - Dreamsuite Consulting
Community Champion
September 21, 2025

Hi @Sangki Hong 

 

You can use this tool to convert your video to a gif and upload onto here:

https://ezgif.com/video-to-gif 

Sangki Hong September 22, 2025

Disappear_Edge-ezgif.com-video-to-gif-converter.gifezgif.com-video-to-gif-converter.gif

The same issue occurs in both Chrome and Edge.

The same issue occurred in Secret mode.

I even rebooted my PC, but the issue didn't go away. Adding checklists and adding items worked fine.

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