Error Message Saying There Are Too Many People On Board

[India McCarty]

Hi! My company's board keeps getting a message telling us we have exceeded the ten-person limit to our board, but we have less than ten people on the board. I can't figure out what the problem is. Can anyone help?

[Gaurav Kataria]

The 10 user limit is per workspace and not per board. You might have 10 people across multiple boards in your workspace. See https://support.atlassian.com/trello/docs/workspace-user-limit/ 

[Hanry Blake]

Hi! This message usually means that more than ten people have access to the board, not just the ones you can see directly. Check the board's permissions or share settings — it might be shared with a group or team that includes more than ten users. Let me know if you'd like help checking that