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Failed to change profile photo

Gigi Palacio
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 16, 2021

Hi,

I just created my Trello account and I can't change my profile photo in the Atlassian website. I cleared my iPhone cache and it didn't help. Any suggestions?

1 answer

0 votes
Jose Luis Gaitan
Community Champion
September 16, 2021

Hello, @Gigi Palacio ;

Sometimes, changes in Atlassian profile takes time to update. Try to review the changes in some minutes (maybe an hour, even). If this don't work, please tell me again.

Gigi Palacio
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 19, 2021

No. Waiting didn’t work. Switching browsers did. I mainly use Brave. Once I switched to Safari the issue was resolved. 

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