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How can I log in to Trello when Atlassian does not remember my email address?

Ellen McCarthy
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August 6, 2021

Hey hive mind,

I was in my team's Trello board and my individual Trello board on Wednesday, was given a new computer Thursday, and todayI cannot log in. Trello and Atlassian do not recognize either of the (related) email addresses I could have conceivably used to set up my account. Attempts through both Trello login and Atlassian login have failed. I cannot get help from Atlassian because I cannot log in. 

At one point Atlassian made up a temporary google email address for me, but I don't understand how that could conceivably help. 

Any ideas? 

Thanks,

emcc

1 answer

0 votes
Jacob Vu
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August 6, 2021

Have you tried logging in via SSO if your email has a gmail domain?

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