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How can i access my account with a different email?

Isaac Greenway-Tambini January 3, 2023

The email associated with my account has now been deleted (i no longer use it). As a result, i cannot access my trello account/boards as i cant use my old email to reset the account. Does anyone know how i can log back in? 

1 answer

0 votes
Rodolfo Moreira
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 4, 2023

Hi Isaac, Sorry to hear about your situation.  

 

For security reasons, we're unable to change the email address associated with your account. Your best bet is to contact your former employer to ask if they may be able to help you reclaim your account by temporarily activating your old email address. Once your old email address is activated, you can recover your password at https://id.atlassian.com/login/resetpassword. 
 
Alternatively, you can feel free to create a new Trello account at any time. Many users maintain multiple accounts for work and personal use.
Please let us know if you have any other questions or concerns.

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