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How do I login Trello workspace as not a guest?

Scott Beck
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April 28, 2025

I have an original Trello account  (@firstname.lastname21) that I had a difficult time logging into so-- in a haste-- I signed in as a "guest".  Trello then created me a guest account (@firstname.lastname32).  These two accounts were created with same email address.  Trello only lets me log on with my guest account.  How can I get Trello to let me log on with my old original account and get rid of my guest account?

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Mutya
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 29, 2025

Hi Scott, welcome to the Trello Community!

Sorry to hear that you're having issues logging into your original Trello account! I've had a look at both Trello accounts and they do not share the same email address. You can check your guest account and double check the email you signed up with by going to this page: https://id.atlassian.com/manage-profile/email 

You might also check if you’re still logged in to your old account/email on one of your devices (for example, on your mobile phone) so that you can share access to your boards with your new and current email address.

Alternatively, you can reach out to your colleagues who have access to the original Trello Workspace and invite you as a Workspace member using the new email. 

I hope this helps, but let us know if you have any questions!
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