Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How do i remove users?

Natalie Radford
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 22, 2025

I have cancelled my premium membership which will stop in November but I am still being charged for multiple extra users each month and I don't see how to remove them? Help please!

2 answers

0 votes
Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 22, 2025

You will need to go to the workspace members page and then remove those extra users from there https://support.atlassian.com/trello/docs/removing-people-from-a-workspace/

 

0 votes
Melbrin NGOUILOU_Andemex
Contributor
April 22, 2025

Hello,

To remove users so that you are not billed for them, you need to be either a user access administrator or an organization administrator. If you are one of these two, you will have access to the organization settings in the top right-hand corner (on the cloud), as shown in the photo below. From this tab, you can manage users (e.g. withdraw access or delete users). Once you've deleted a user, he or she will no longer have access to applications on your site. However, you'll be given a grace period (I think it's 7 days) to reconsider your decision. The user's work is not deleted.



Capture d'écran 2025-04-22 142125.png

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events