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How to stop "Butler could not run your rule..." emails?

Michael Forrest
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July 11, 2023

I have a Due Date automation that checks certain parameters such as custom fields and lists. If parameters are met, Butlet performs an action. If the parameters are not met, i.e., {cardname} is in a certain list, then nothing should happen. 

Automation works are expected, but I am now getting multiple emails saying that "Butler could not run your rule..."

Is there any way to stop these emails?

Thank you.

1 answer

1 vote
Felix
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 12, 2023

In the Automation UI, on the automation that's sending you notifications, click the lightbulb (automation log) button. At the top there's a section called "Manage automation notifications" with a checkbox for "Display errors for missing items in notification tray". Disabling that checkbox may stop the error emails you are getting.

Michael Forrest
I'm New Here
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 24, 2023

Thank you Felix. I tried it, but I continued to receive the emails. I simply created a rule in my email to filter those out.

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