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I can create a board and cards, but Trello keeps automatically deleting them.

Jessica Ducote
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July 12, 2023

hello, we are part of our cleaners Trello board for adding our Airbnb cleans to their cleaning schedule.
I went to create a personal board within this same account. It let me chose the theme. I could add list, but every time I went to add cards, it would automatically delete them. After playing around in the board for a while, it deleted the entire board.

Does this have to do with a free version and only allowed to be associated with one board?

1 answer

1 vote
Erick Doerre
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 13, 2023

Hi Jessica - welcome to the community!

Regardless of your Trello plan, I want you to know that this behavior is unexpected. As you mentioned, you've been playing around in the board for a while; perhaps you created an automation rule to archive cards automatically or, going further, added a third-party Power-Up to perform those actions?

I recommend you raise a ticket at our contact form at https://trello.com/contact and share the board URL where this is happening so we can keep troubleshooting from there.



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