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I can't reactivate my account

jon roth
jon roth
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March 10, 2025

Hi I'm stuck trying to access a trello board. the person inviting me says "member not active". when i try to join it says I need to reactivate first. I can't figure out how to do this. I log in fine, but then nothing works. Any advice?

 

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Alisson Sartor
Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 11, 2025

Hello, Jon

Welcome to the community.

Your account it's not deacticated on our system, can you share the URL of the board you are trying to get invited to it?

Kind Regards 

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