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I cannot get them to stop billing me

Yvonne Irvine
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December 11, 2024

How do we cancel a trello account they are charging me monthly and annually I cannot stop the charges on my visa this is rediculous............................

 

Yvonneirvine@rogers.com

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Sarp Egemen
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December 11, 2024

Hi @Yvonne Irvine ,
You can see how to cancel your subscription here: https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/ 

If you have already canceled it but are still being billed, I highly suggest you contact Atlassian as soon as possible to resolve the issue.
https://support.atlassian.com/contact/#/ 


You are eligible for a refund if you request it within the first 30 days of an annual subscription. The same applies to monthly subscriptions; you are eligible before the end of the 30-day period.

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