I cant access Trello Nor can my team.

[Danyal Tayyab]

Hi 

So Trello was working just fine for me and my team. 

Two days ago, I couldn't even access the Trello website. Which was very weird. 

Today, we tried to access it using a VPN, and that worked. 

We are based out of Pakistan, and it has never been a problem except for the last two days. 

Does someone have a solution to this? 

Thank you

[Vinubabu _Vinu_]

Hello @Danyal Tayyab Welcome to the community. It if is working via VPN, I would suspect it is getting blocked either from your service provider/ firewall/ local network. I browsed through the community and it appears there are several other users from Pakistan complaining about this as well.

Please file a ticket with Atlassian support and they should be able to provide more insights into it.

[Vinubabu _Vinu_]

I have pushed this to Atlassian's notice as well. Typical response time is 2 business days though.

[DiMaggio Tucci]

@Vinubabu _Vinu_ @Danyal Tayyab As far as I'm aware, this is a known issue, as other users have made extremely similar posts and an Atlassian Team Member responded as such.

[DiMaggio Tucci]

https://community.atlassian.com/forums/Trello-questions/Trello-Not-Working-Without-VPN-Since-Yesterday/qaq-p/3010929

[Mat]

Hi Danyal!

We're sorry to hear that you're experiencing issues accessing Trello via your VPN. As most of what the community members mentioned above, please reply to this other community page and refer to the steps shared by our colleague:
https://community.atlassian.com/forums/Trello-questions/Re-Trello-Not-Working-Without-VPN-Since-Yesterday/qaq-p/3011843/comment-id/113526#M113526 

I hope this helps, but let us know if you have any questions!
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[DiMaggio Tucci]

I would recommend responding on this post as it has already gotten the eyes of the Atlassian Team.

As far as I'm aware, this is a known issue, as other users have made extremely similar posts and an Atlassian Team Member responded as such.

https://community.atlassian.com/forums/Trello-questions/Trello-Not-Working-Without-VPN-Since-Yesterday/qaq-p/3010929