Image download problem

[Ruth Reynolds]

Hi

I've been using Trello without problems for a few years. Suddenly I've started having issues when downloading images from my Trello board. JPEGS, PNG etc all have the same problem. When I upload them they're JPEGS when I try and download them again they become webpage complete images which is just a link. This doesn't happen to people I share the board with they can download the image fine. It happens to images I upload as well as images they upload and share with me.

Any pointers welcome!

Many thanks

[Michael Yaroshefsky - Visor for Jira]

Hi @Ruth Reynolds ,

Welcome to the Atlassian Community!

You can try using the "Attachments Downloader" Power-up in Trello. From there, once you've added this Power-Up, open the card with your image, then in the Power-up section on the right-hand side, click download attachment. 

I'm including screenshots so you see what to look for.



Hope this helps,

Michael