Invoice

[Learning Innovation Kft.]

Hello, we always get only the receipts of Trello usage instead of invoices, can you help me where can I set that we can get the invoice too?

[Maciej Bozik]

We are facing the same issue.

A receipts are not enough for our accountant—we need to receive an invoice at the billing email address. Is that possible?

[Nikola Perisic]

Hello there @Learning Innovation Kft.  and welcome to the Atlassian community!

A lot of people get confused about this and many get advice to get redirected here:

https://support.atlassian.com/trello/docs/invoices-and-receipts-for-your-trello-subscription/

You may not be able to see Additional invoice details as this was reported by the other user as well.

Fortunately, this page contains the answer to your question: https://community.atlassian.com/t5/Trello-questions/Invoices/qaq-p/2559937

I hope this helps you.

[Learning Innovation Kft.]

Hello @Nikola Perisic, thanks for your answer, but maybe I couldn't pass the information. We always get the receipt to the added e-mail address, but not the invoice, so we have billing contact, we have additional invoice details. We just don't get the invoice per e-mail, only the receipt, and our Finance Department needs invoices per e-mail too, not only the receipts.

Thanks for your help.