Hi Trello community,
Our company uses the Planyway Power-Up but every time I open it, a pop-up window shows up first that I have to give Planyway permission through - and only then will Planyway open.
This is getting a bit annoying, especially as the pop up has a tendency to open on my second display and so sometimes I have to hunt for it etc.
Has anyone had this issue before? Are there any settings on Trello or Planyway or my Mac that I could change to remedy this?
Thanks so much for any pointers!
Helena
Hi @Helena,
It's Tania from Planyway team.
The problem you're describing would allow me to suggest that you're using Safari browser.
If so, then you'd need to uncheck "Prevent cross-site tracking" in the browser Preferences to eliminate the need to log in to Planyway each time you open it:
Please notice that by default Safari deletes cookies and data. Here is a link to the Apple support article - link.
Hope this helps.
Kind Regards, Tania
Thanks so much, @Mary from Planyway. This seems to have done the trick.
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