Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Lost Access to Custom Fields After Non-Payment

Kapoor Impex Corporation
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 21, 2025

 

Hi Team,

I am facing an issue with trello where I had created custom fields but my credit card was not working and because of that the data is gone and it's deleted for the custom fields and I need the data of the custom fields back is there a way to get the data back?

I have done the payment but still the custom fields are not showing up to me.

1 answer

0 votes
ACE
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 21, 2025

That shouldn't happen...
Did you try restarting your computer?
Do you use the browser or the desktop app?
Mac/PC?
I would recommend making an official request here.

https://support.atlassian.com/contact/#/

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events