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Merge accounts

Daniel O_Kane
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 22, 2021

Hello

1) I started a trial account and have been using for a month. 

2) Our office started a premium membership. 

3) I’d like to copy or merge info from trial to premium. 

Is this possible? If so, could someone lend a hand in process?

 

Thanks!

1 answer

0 votes
Alex W
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 26, 2021

Hey Daniel, subscriptions are applied at the workspace level, not the account level. You will need to do the following:

  1. Your colleagues will need to add you to the Premium workspace
  2. Then you can move your boards from your workspace that had the trial into the Premium workspace: https://help.trello.com/article/752-changing-the-workspace-to-which-a-board-belongs

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