Missing boards / workspaces ?!

[Brinsley Blackwood]

So... I've got a weird issue and I've had it for around the last 4 years, was  wondering if anyone here had any ideas what's going on.

When I log in to Trello in the browser I have no access to any of my boards, workspaces or those that I've joined. The page seems to load fine and then line by line I lose anything that's in a workspace. I had contacted Atlassian directly years ago and whoever picked it up pretty much said it's impossible and so I couldn't be having this issue *sigh*.

Stupid thing is, it seems fine in the desktop app so it's definitely not an account-level problem.

Anyone have any ideas?

Can't seem to add screenshots to this post so I'll see what I can do about adding them afterwards.

1. This is what I see when the page initialises.

2. After a few seconds it clears my workspaces and tells me I don't have any.

3. But the system knows that I definitely do have some...

4. Navigating to my personal workspace I get `Page not found`, but I can see that I have the boards all there...

5. Trying to open any of the boards I get this:

6. Windows desktop app works absolutely fine.

[Felix · Accepted solution]

Hey @Brinsley Blackwood 

that's a strange one, for sure!

Given the Windows app works, but the browser doesn't, I wonder if some browser extensions might be messing with Trello?

Have you tried a different browser, or using an incognito/private tab (which usually won't run the browser extensions)?

[Brinsley Blackwood]

Just downloaded Firefox and seems to work fine there. In Chrome its broken even in Incognito.

[jacksonkr_]

I guess atlassian decided to migrate my account. I can no longer see my group's boards but the admin says I'm still on them. I've tried both firefox and brave (chrome) with no luck. I just checked the Trello app on my iPhone and everything is still there. I'm not sure what the deal is.

---

Here's what worked for me:

- to go trello.com

- remove all your users "from this browser"

- log in manually with your username/password

Ultimately I believe my issue was a mixture of using the wrong email / migration woes. Good luck!