Moving our team to Premium

[Susie Berry]

Hi there, I'd love to set up a call with support if possible.

We are a team of 15 full time staff using free Trello. We want to move about 10 full time staff to Premium. My boss (the founder of the business) is already on Premium. We understand that moving team members to her workspace will automatically make them Premium account holders but we still have several questions: 

• Can my boss hide boards from everyone in her workspace? We tried to make a board private but I could still see it. We didn't know if that was because I'd been added to the board previously or if I would have to be kicked out in order for the board to become private. 
• Is there a difference between being added into the workspace and having access to someone's premium board. My boss has added in some people to certain boards, but then they're not showing as premium boards, but then we're being charged monthly. 
• We would basically love to set up a call on how best to manage our account. Thank you 

[Gaurav Kataria]

There are excellent Trello consultants here that can help you set it up for your company https://community.atlassian.com/forums/Trello-articles/Trello-Consultants-Right-Here-In-The-Community/ba-p/1983694

[Susie Berry]

Thank you so much! 

[Amanda Barber]

Hi, @Susie Berry - is this a question about Trello, or Jira Product Discovery? Just checking since it was perhaps asked in the wrong area of the forums and I'd like to move it to ensure it gets the right eyes!

[Susie Berry]

So sorry - yes it's about Trello - my apologies! 

[Susie Berry]

Also - do people keep their free account and then only work on certain boards in premium, or does having a premium account mean that the features then apply to their free account? 

[Amanda Barber]

I believe that when you upgrade, your old boards will then have the premium features enabled. Hoping someone on the Trello side of the house can chime in soon!

[Susie Berry]

Thank you - from what I can see having done a bit of ticking around on my boss' account, the free remains free and only boards in then premium workspace have premium features. Thanks again for your help!