Hi, one of my boards has been closed and it says I should contact an admin but I'm the only admin (it was shared with a different account that's also mine but I can't access it either from this other account). Thanks in advance for your help!
Hi @Clara Jaeger,
Thank you for reaching out to the Trello Community!
I have raised a support ticket on your behalf. We'll work on it to sort this issue out for you.
Hope this helps!
Thanks & regards,
Lipakshi Narang
Thanks everyone, they just opened my board again!
Big scare, I just realized my whole life’s organization depends on this board :')
But all good, it's working now.
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Hi @Clara Jaeger ,
Recovering access to a closed Trello board as the sole admin is contingent on retaining admin rights and account accessibility. The primary solution is to reopen the board via the closed boards list, provided admin access is intact. If the admin account is inaccessible, password recovery is the next step. Trello’s strict security policies mean that support cannot intervene directly in admin-related issues or recover deleted boards. Therefore, proactive measures—such as assigning multiple admins, regular data exports, and robust account management—are essential to prevent future access problems.
https://support.atlassian.com/trello/docs/reopening-a-closed-board/
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