My line manager has created a board in Trello, he shared the link. I am not able to access it.

[Subhi Dev]

My line manager has created a board in Trello, he shared the link. I am not able to access it. My other team members are able to access it, when they clink on the link. I get an error that i am not a member. Can you please check and respond to my email id. 

[Victor N]

Hi Subhi, sorry to hear that you aren't able to access the board.
Please share the link to the board with us via: https://trello.com/contact
We will investigate the issue and then get back to you as soon as possible. 

[Subhi Dev]

hi Victor,

Thank you for looking into it. Below is the link. 

https://trello.com/invite/b/KYGYqHTG/ATTIb266aa21f2ae6ffc1d82e23f68862ef821D059BB/sac-report-rollouts

[Subhi Dev]

hi Victor, I had to paste the link as a reply, since i wasnt able to get it done via the link you shared. 

I used to access Trello regularly earlier. Not sure what went wrong now and i am getting a blank screen.  If this cannot be rectified, is it possible to delete my existing id and i can get a new access?