My trello was deleted?

[hoenibee]

Hello, I tried logging into my trello but found even though I have my log in details saved, I'm forced to created a new account instead? I never received a notice my account would be deleted :(

[Carolina Lopez]

Hi @hoenibee!

I searched for an account with the username hoenibee and located one that has a different personal email address. I have sent a password reset link to help you access your account. Could you please check any other email inboxes you may have and let me know if you find the email?

[Vronik]

Hi

But because you have to create a new account, since you know your account has been deleted, you've received a notification.

It's one thing if you can't log in, and another if it notifies you that it's been deleted. You can always write to Trello support.

https://support.atlassian.com/trello/

Regards

[hoenibee]

You cannot contact trello support unless you are a paying subscriber, it directs you here. I had a board I used and after a period of inactivity i tried logging back in to use it, despite having my log in details saved i was prompted to make a new account, i assumed maybe it'd merge but it didn't. so now my username is 'taken' and my board is unusable.

[hoenibee]

I was never 'notified' it was deleted, i can't log in because it says my account doesn't exist, but my board is still up with the username i use on everything, i even attempted to reuse it but had to put a 1 at the end, so my account is still there just inaccessible for some reason