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Need Guidance

Gary Schomburger
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 11, 2025

Need to talk to someone about rolling this out. Sent email last week got a response back from Luz
Customer Advocacy Team 

 

advocates@am.atlassian.com

 

But email address does not work.

**Email and number removed for protection**

 

2 answers

0 votes
Augusto Lisboa
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 11, 2025

Hi, Gary! You should be able to reopen it through our support portal: https://support.atlassian.com/requests/CA-3581009/

Let me know how it goes!

0 votes
Mike - Dreamsuite Consulting
Community Champion
July 11, 2025

Hi @Gary Schomburger 

 

This is a public forum so I have removed your number and email from your post for your own protection. I am not sure on the context of this but I have escalated it to Atlassian. Hopefully someone will respond within a few business days

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