Not able to sign up for Premium plan

[Sheereen Teo]

I work in a charity. Previously, my team and I were on a 1-month trial version of Trello's Premium plan to experience the benefits before coming to a decision on whether we would invest. We have seen the merits of it and would like to upgrade to a Premium plan. 

However, when we click on the 'Upgrade now' button, we keep getting directed back to the Billing page. 

Is this bug-related? If not, we'd really appreciate if someone from the Trello team could reach out as we need to get back onto the Premium plan soon as possible.

[cdb]

Hi Sheereen,

I'm from the Trello Product team - I've created a ticket with Support for you so we can troubleshoot.  That does sound like it could be a bug, so knowing which Upgrade button you're hitting will help us track it down.

Let me know if you're having trouble seeing the ticket, and we'll go from there!

Best,
- Chris from Trello