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OK, I got sucked in the the Unito 14 day free trial...

Sherry Statler
I'm New Here
I'm New Here
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November 19, 2020

So, I work from board to board like everyone else.  I'm new to Trello so got sucked into the 14 day free trial with Unito Board Sync.  I decided it didn't work the way I needed to right away so cancel it.  But now every time I copy a card from one board to another it almost always has a duplicate...and it states that "Card is synchronized with this Trello card by Unito".  I can't find my Unito account to make sure it no longer exisit.  I need to get this canceled I don't have time to be cleaning up all day....HELP!!!

2 answers

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Brant Schroeder
Community Champion
November 19, 2020

Here is some documentation that should help you cancel your unito plan.  https://guide.unito.io/en/articles/3478459-managing-your-unito-account

Sherry Statler
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 20, 2020

That was amazing.  I'm sure my problem was due to operator error, it was just very refreshing to have this answer so quickly.  When I have a little free time, I'm going to check back with other options.  Who knows this might have worked if I had a little more training.  

Thanks for your help!  That was awesome!

Sherry👌

0 votes
Jillian Amyot _Unito_
Atlassian Partner
November 20, 2020

Hey @Sherry Statler , Unito employee here! Sorry to hear it didn't work the way you needed it to. If there's any questions you had that I could answer to make your experience better, don't hesitate to reach out! If the solution @Brant Schroeder offered to help you cancel your account, kindly let me know and I'll pass it on to a member of our team to ensure the account is closed.

Happy Friday!

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