Password recovery

[Levan Kikacheishvili]

One of our workspace members have been asked to change the password. she did so but after she was asked to fill in the verification code which was delivered to to her mail which in turn does not exist any more.

Now she is unable to access her Trello account which is a big problem  for us.

What can be done, other than creating new account?

[Rishabh Jhawar]

Hello @Levan Kikacheishvili ,

Welcome to the Atlassian Community!

If you are on paid plan, try reaching out to support here: https://support.atlassian.com/trello/.

Regards,

Rishabh